SHIPPING AND DELIVERY
Please also read our Shipping and Delivery Policy.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. If your country cannot be selected as delivery country, please contact us. We will happily double check if we are able to ship to your country.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Please also refer to our Refunds and Returns Policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 2 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside our control
*You can submit refund requests within 2 weeks after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different color. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product desired specifications as smoothly delivery now tesekkur. After use more detailed comments will
Super Quality, track!!!!
bom produto .... veio conforme descrito no anúncio
good
отлично. работает хорошо. время , круг, общий пробег , время до следующей смазки, секундомер, термометр, средняя максимальная скорость. подсветка
Did recieve fairly quickly.
normal machine, but in the shop sold no local схожа price, do not only wait.
Arrived. Nice device.
молодец store. helped way and suggested to solve problems speedometer customize please we. all. thank you.
Посылка шла почти полтора месяца, Поставил на велосипед, вроде как работает, только температуру завышает на 5 градусов, проводок очень нежный, перебил в первый же день.
Упакован плохо. В деле не проверял.
all right!
подключил computer. all. only sensor to adjust. set it on the magnet strobe. напугался i, велокомп what. defective come. and when сместил заработало all sensor magnet close to the edge. прозвонить тестором advice first when installed.
all working, battery included. отслеживался track, three come. the satisfied.
received two weeks. very convenient service.
perfect! nothing to say, just all is excellent.
цифры на экране видно только под прямым углом, при наклоне их даже не видно (попробую заменить батарейку, может все исправиться)
not got but devolveu the value
very good.
Everything works, for the money very good, there is a green light when you press the button.
I had problems with the rates of brazil, charged me absurd value and for this reason I had to return the product to the store, so in the end just give me back the full amount paid on the product! already bought several products from this same seller and I will continue buying very honest and serious seller.
Excellent cycling computer. small and functional. testimony read easily. there is light. connects easily all fasteners are included.
Product good adjustment's quite easily 29 wheel trouble to store enter them on your code. 60 days arrived
Good!
14 days Ukraine, looks great, working set
Excellent figment, super recommended
Reached quickly fixed easily. everything works. excellent store.
Ok
Cool!
In general norms. but the magnet for replacement.
Excellent! Quickly shipped and delivered quickly, tracked all the time. I advise everyone.;-)
Received, I put. everything works! delivery 11 days
All super, I recommend, Shvydko delivery (less then troh tizhdnіv)
Ótimo produto, fundo light, só Acende com pouca ambient light. show.
This computer buy the second time, great quality-price ratio.
Excellent product, I bought 11 units and all came running, display with plastic film to protect from scratches, arrived in 36 days without taxation. I hope going this store, will buy more time with him.
very good.
Is a little complicadinho to put to work, but it is as described, and works perfectly.
EVERYTHING well. thank you.
Ok tolka batareika zdohlaja
Goods received intact. parcel arrived quickly. thank you store! how to connect to the bike and test, then I will add a review.
Thank you! great product! good quality! i recommend the goods and the store! Thank you! great product! good quality! I recommend the product and seller!
Everything is fine, but not yet set. I recommend this store!
All super, the order came fast!
Shipping is very fast. everything works. batteries once in place. thank you store!!!!
Best store!
Great product!!! shows like-like correct. there are instructions in the table diameter wheels. Magnet comes some weak ..... glued to the spokes wheel just neodymium magnet. complete clips from cold crumble .....
Runs a little air temperature is lying, are satisfied, delivery 2 weeks.
Good quality worth the money. complete instructions. gregarious salesman.
Long delivery